About four in ten LINE users have witnessed account hijacking

When I first read the headline figure I thought it was rather high, but the text mentioned hijacking included friends’ Facebook posts promoting sunglasses, which I was seeing about once every couple of weeks last year, although it seems better recently. Anyway, this survey from the chat and SNS service LINE was into the security literacy of their members in the run-up to their “Cyber Disaster Prevention Day” on the 9th of June.

Just to fill up some space, here is a UFO Catcher full of LINE characters:

Taito Station Shinjuku South Gate Gameworld

Japanese more likely to make mistakes sending email than chat

japan.internet.com recently reported on a survey by goo Research into sending errors using communication tools.


Between the 4th and 8th of October 2013 1,076 members of the goo Research online monitor group completed a private internet-based questionnaire. 53.4% of the sample were male, 13.7% in their teens, 15.5% in their twenties, 21.4% in their thirties, 17.3% in their forties, 14.8% in their fifties, and 17.4% aged sixty or older.

This mistake sending physical email tickled me:

lesen hilft!

I’ve made all the email errors (mostly more than a few times each!) bar the CCing instead of BCCing, although I have been on the receiving end of them. I don’t use chat enough to make any of the errors listed however, but I have been on the receiving end of messages sent to the wrong group, but sadly no juicy information was disclosed!

Boyfriend LINE activity that sets one’s heart a-flutter

goo Ranking took another look at LINE, the chat program that has taken Japan by storm and has featured in many surveys on this site, this time looking at actions by one’s boyfriend that send a female heart a-flutter.


The survey was conducted over the 2nd and 3rd of September 2013 and 1,077 people completed a private web-based questionnaire, but as with August, goo Ranking have still not got round to adding the page that contains the further demographic information. Note that the score in the results refers to the relative number of votes for each option, not a percentage of the total sample. Women only were asked this question.

LINE Gifts

Quite frankly, these answers make the respondents look like LINE addicts, which is probably not that far from the truth. I don’t use LINE, but recently my wife has started using Google+, but fortunately she has made no noises about wanting to communicate via Hangouts.

Things about LINE that irritate Japanese

goo Ranking’s entertainment for today is a look at what happenings on LINE irritate people. LINE is a chat program used by almost two-thirds of the sample in a recent survey, but I am still LINE-free.


Between the 6th and 8th of August 2013 the survey was conducted, but goo Ranking have still not got round to adding the page that contains the further demographic information. Note that the score in the results refers to the relative number of votes for each option, not a percentage of the total sample.

Here’s some chicken soup-flavoured Pocky; at least that’s what the LINE tie-up image seems to be suggesting to me:

Hungry?!!! Let's #LINE with #Pocky!  #LineMalaysia #LINEme #LetsLINE #InstaLINE

You will of course notice that answers one and two are basically mutually exclusive! Looking at the split between male and female, men were more itchy about not getting replies, whereas women found being asked to reply more irritating, but just 10 points or less separated the pairs for both men and women.

LINE: ubiquitous with female teens, popular even with over-fifties

Teenage girls, do you use LINE? graph of japanese statisticsLife Media’s Research Bank recently conducted a survey into the free chat app LINE. The report linked to on japan.internet.com is just some highlights, but the full report is available on Life Media’s site.


Between the 21st and 26th of August 2013 2,000 members of the Research Bank monitor group who were smartphone owners completed a private internet (most likely via smartphone) questionnaire. The sample was exactly 50:0 male and female, and 20:20:20:20:20 for the age groups of teens, twenties, thirties, forties and fifty-pluses.

I avoid LINE because I worry about the fact that it slurps your address book up to their servers, and anyway I prefer Google Hangouts, not that I use that much anyway.

Text communication in Japan: POP3 nearing extinction?

Sample LINE conversation with stampsA recent survey from goo Research, reported on by japan.internet.com, into text-based communication revealed carrier email ruled for mobile users, but SMS was also unexpectedly popular.


Between the 7th and 10th of May 2013 1,073 members of the goo Research online monitor group completed a mobile phone (including smartphone) based survey. 54.1% of the sample were female, 2.1% in their teens, 18.6% in their twenties, 38.3% in their thirties, 27.8% in their forties, and 13.1% aged fifty or older.

Quite frankly, I find the mobile carrier SMS figure very difficult to believe, especially as there is no such thing as free texts plans, and they cost 3.5 yen each on docomo at least, and all phones come with carrier email that is usually free and supports much longer messages than SMS. Perhaps many people think that sending an email to another mobile user is SMS? However, talking to a friend, he suggested that emoji on the iPhone are much easier to use in SMS than in email, and also LINE (pictured above) encourages people to use phone numbers, not email addresses.

I use pretty much everything listed here, except for SMS and SNS. I use Google Hangouts for social chat, which I suppose counts as a voice call service, especially now it has become a standalone app rather than the old Messenger that was grafted on to Google Plus.

Friending your boss on Facebook

How often do you normally use social media? graph of japanese statisticsjapan.internet.com recently reported on an interesting survey conducted by Nifty, comnico and Lifemedia into social media usage, focusing on young soon-to-graduate students.


Between the 8th and 11th of March 2013 559 social media-using people who were due to graduate at the end of this academic year and were aged between 20 and 26 completed an internet survey, but it was not reported how the sample was gathered. 62.1% of the sample were female, and 37.9% male.

Coincidentally, my new group leader today introduced himself, including his Facebook page, and suggested that people interested should befriend him, so I shall do that and see what happens…

Most people mostly use LINE chat app for chat

How many stickers have you bought? graph of japanese statisticsThe headline reveals a rather obvious conclusion from a survey by Ceres Inc into LINE (an extremely popular chat app) usage, which was reported on by japan.internet.com.


Over the 6th and 7th of February 2013 806 LINE users aged 16 or older competed a smartphone-based survey. More detailed demographics are not given, but the sample most likely came from users of the moppy web site.

I’ve never downloaded LINE myself, and in fact had never even used chat even casually until last week, when I got invited into a group chat on Google+ for smartphones. It’s been an ongoing discussion which I’ve been finding rather fun to participate in, and I can now understand the attraction of text chat services! However, due to me being a stingy git, I only take part when my train journey to and from work takes me past a public wi-fi point.

Note that stickers are basically clipart emoticons that you can paste into your chat; the Japanese term is “stamp”.

Couples on LINE become happier

Has your relationship improved since starting LINE? graph of japanese statisticsHaving had a rather negative look at SNS obsessions earlier this week, today we turn round 180 degrees with a report on japan.internet.com about a survey conducted by Just Systems into how things are between married couples since they started using LINE, a free text and voice chat service that is taking Japan by storm.


Over the 11th and 12th of January 2013 800 married men and women (400 of each sex, but it is not clear if they are 400 couples) who both talk with each other on LINE completed a private internet-based questionnaire. They were aged between 20 and 49 years old, but no further demographics were provided.

Note that “talk” in the questions below covers both text and voice chat. In Q2, I don’t know if the imbalance in the sexes indicates that it was not couples married to each other who completed the survey, or if women don’t reply sometimes, or people are poor at estimating, or some combination of these or other factors.

Japanese smartphones becoming chat and SNS front-ends

How often do you use smartphone coupons? graph of japanese statisticsA recent survey from MMD Laboratory entitled 2012 smartphone user insight survey confirmed a trend I have seen with my own eyes; SNS usage, in particular LINE, has really taken off.


Few demographics were presented; just that over the 18th and 19th of December 2012 670 smartphone using members of the MMD monitor panel completed a private internet-based questionnaire. The sample was aged between 20 and 59 years old.

When I initially read this survey, I was surprised to see email not featured anywhere, but finally I noticed that it was considered a built-in function. What I would really like to learn, though, is what people use for their main email provider; is it their carrier’s functionality or do they choose GMail or other third-party providers?