Overall, are you satisfied or dissatisfied with today's public services? graph of japanese statistics[part 1] [part 2] [part 3]

The Cabinet Office Japan recently carried out a survey into society.


Between the 20th of January and the 6th of February 2011 10,000 people aged 20 or older selected at random from residency registers from all over the country were approached for interview and 6,338 people agreed to a face-to-face interview. 53.8% of the sample were female, 7.9% in their twenties, 14.0% in their thirties, 16.6% in their forties, 17.2% in their fifties, 23.4% in their sixties, 15.7% in their seventies, and 5.4% aged eighty or older.

Comparing the results of Q18 with the same question in a previous survey from 2008 (see Q15), one item going downhill fast is diplomacy – 22.7% in 2008 to 46.3% this year – which is most likely a result of the Senkaku Islands incident.

Research results

Q14: Local and national government offer various consultations, libraries, sports facilities, and other public services. Overall, are you satisfied or dissatisfied with today’s public services? (Sample size=6,338)

Satisfied 9.9%
Somewhat satisfied 43.8%
Somewhat dissatisfied 29.9%
Dissatisfied 10.3%
Don’t know 6.1%

Q15: What do you think about the following opinions regarding public services?

Q15A: Certain public services should be privatised. (Sample size=6,338)

Think so 41.2%
Perhaps think so 33.6%
Perhaps don’t think so 12.0%
Don’t think so 6.2%
Don’t know 6.9%

Q15B: Certain public services should be run by NPOs (Non-profit organisations) or volunteer groups. (Sample size=6,338)

Think so 29.0%
Perhaps think so 36.0%
Perhaps don’t think so 17.0%
Don’t think so 9.4%
Don’t know 8.6%

Q16: Overall, how much do you think the national government reflects on how the citizens are thinking and what opinions they hold? (Sample size=6,338)

Reflects a lot 1.2%
Reflects to some degree (to SQ) 17.3%
Doesn’t reflect much (to SQ) 58.1%
Doesn’t reflect at all (to SQ) 20.5%
Don’t know 2.8%

Q16SQ: What do you think they should do in order to relect the citizens’ opinions and thoughts better? (Sample size=6,083)

Politicians should listen well to the voice of the people 27.5%
Citizens should be interested in national government 20.2%
There should be more venues when citizens can participate 15.3%
Citizens should make a conscious choice when voting 15.3%
Government should listen well to popular opinion 14.1%
Media should clearly express the opinions of citizens 5.1%
Other 0.7%
Don’t know 1.8%

Q17: Looking at the current situation Japan is in, which of the following areas are heading in a good direction? (Sample size=6,338, multiple answer)

Science and technology 27.0%
Medical, welfare 22.4%
Communications, distribution 16.7%
Disaster prevention 14.8%
Public order 13.3%
Education 13.2%
Public transport punctuality 12.5%
Natural environment 10.9%
Culture 10.9%
Internationalisation 10.2%
Resources, energy 8.6%
Living environment 6.6%
Food supply 4.8%
Regional disparity 3.8%
Land, homes 3.1%
National character 3.0%
Defense 2.6%
Prices 2.4%
Economic strength 1.9%
Business climate 1.9%
Employment, working conditions 1.7%
Diplomacy 1.7%
Trends in society 0.9%
Public finances 0.7%
Other 0.1%
Nothing, don’t know 26.4%

Q18: Looking at the current situation Japan is in, which of the following areas are heading in a bad direction? (Sample size=6,338, multiple answer)

Business climate 57.7%
Public finances 55.7%
Employment, working conditions 52.3%
Diplomacy 46.3%
Economic strength 39.4%
Prices 32.4%
Defense 27.0%
Regional disparity 25.2%
Medical, welfare 23.6%
Food supply 22.1%
Trends in society 21.9%
Public order 21.1%
Natural environment 20.1%
Education 18.7%
Resources, energy 17.1%
National character 14.1%
Living environment 12.8%
Internationalisation 11.3%
Land, homes 7.8%
Public transport punctuality 6.5%
Disaster prevention 4.5%
Science and technology 4.3%
Culture 4.0%
Communications, distribution 3.0%
Other 0.5%
Nothing, don’t know 3.8%

[part 1] [part 2] [part 3]


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