What web browser do you use the most? graph of japanese statisticsThis recent survey from iShare into web browsers contains some fascinating and surprising data on preferences amongst a quite experienced sample of internet surfers.

Demographics

Between the 14th and 17th of December 2009 468 members of the CLUB BBQ free email forwarding service completed a private internet-based questionnaire. 57.3% of the sample were male, 33.3% in their twenties, 34.6% in their thirties, and 32.1% in their forties.

As you can see from Q1, most of the sample have over 10 years of web use under their belts, yet although one associates Internet Explorer with newbies and Firefox with experts, the data shows Explorer about a third ahead of Firefox.

Sleipnir is basically a new skin for Internet Explorer, but it does seem quite popular in my office, and Lunascape is a three-in-one Internet Explorer plus Firefox plus Google Chrome/Safari.

Of course, Opera is the best web browser by far.

Research results

Q1: How long have you been using the internet? (Sample size=468)

  All Male
N=268
Female
N=200
Less than ten years 16.0% 13.1% 20.0%
Ten to fifteen years 53.0% 50.7% 56.0%
Fifteen years or more 31.0% 36.2% 24.0%

Q2: What web browser do you use the most? (Sample size=468)

  All Male
N=268
Female
N=200
Internet Explorer 42.3% 36.6% 50.0%
Firefox 31.3% 25.0% 35.9%
Sleipnir 10.0% 11.2% 8.5%
Google Chrome 4.7% 5.2% 4.0%
Safari 4.1% 3.0% 5.5%
Opera 3.6% 4.5% 2.5%
Lunascape 2.8% 3.7% 1.5%
Other 2.4% 2.6% 2.0%
Don’t know 1.5% 1.9% 1.0%

Q3: How satisfied are you with the web browser you use the most? (Sample size=468)

  All Male
N=268
Female
N=200
Completely satisfied 22.4% 27.2% 16.0%
Perhaps satisfied 61.8% 58.6% 66.0%
Perhaps dissatisfied (to SQ) 13.5% 10.8% 17.0%
Completely dissatisfied (to SQ) 2.4% 3.4% 1.0%

Only 12.6% of Internet Explorer users were completely satisfied, versus 32.8% of Firefox users. 36.8% of Opera users and 47.1% of Lunascape users were totally satisfied. 2.5% of Internet Explorer users were totally dissatisfied, with all the other browsers having zero dissatisfied users, except for one Opera user and five of the seven people who didn’t know what their broswer was.

Q3SQ: What are you most dissatisfied with regarding the web browser you use the most? (Sample size=74)

  All Male
N=38
Female
N=36
Resource-heavy 40.5% 44.7% 36.1%
Slow to render pages 13.5% 15.8% 11.1%
Cannot freely expand functionality 8.1% 5.3% 11.1%
Difficult to understand how to use 8.1% 13.2% 2.8%
Cannot change the design to one I like 8.1% 5.3% 11.1%
Weak security 1.4% 0.0% 2.8%
Other 20.3% 15.8% 25.0%

Q4: What feature do you want the most from a web browser? (Sample size=468)

  All Male
N=268
Female
N=200
Light on resources 46.6% 47.4% 45.5%
Strong security 14.3% 12.7% 16.5%
Fast page rendering 13.9% 13.1% 15.0%
Easy to expand functionality 10.7% 12.7% 8.0%
Easy to understand how to use 6.4% 5.2% 8.0%
Can change to a design I like 1.7% 1.9% 1.5%
Other 3.0% 3.7% 2.0%
No particular wishes 3.4% 3.4% 3.5%

Over two-thirds of Google Chrome users wished for a more light on resources browser, and perhaps surprisingly better security was a more popular wish amongst Safari users than Internet Explorer. Strangely enough, 25.0% of Firefox users wanted an easily-expandable browser, but Firefox is probably the browser with the most add-ons!

Q5: Would you like to change from your current web browser to another one? (Sample size=468)

  All Male
N=268
Female
N=200
Yes (to SQ) 19.9% 17.2% 23.5%
No 80.1% 82.8% 76.5%

Q5SQ: Which web browser would you most like to change to? (Sample size=93)

  All Male
N=46
Female
N=47
Google Chrome 45.2% 52.2% 38.3%
Firefox 31.2% 21.7% 40.4%
Opera 6.5% 6.5% 6.4%
Safari 6.5% 8.7% 4.3%
Lunascape 4.3% 6.5% 2.1%
Internet Explorer 2.2% 0.0% 4.3%
Slepnir 2.2% 2.2% 2.1%
Other 2.2% 2.2% 2.1%

4 Comments

wintersweet · January 21, 2010 at 15:11

“Strangely enough, 25.0% of Firefox users wanted an easily-expandable browser, but Firefox is probably the browser with the most add-ons!” … er, perhaps that’s why they’re using Firefox? It seems to me that their answers reflect the priorities for which they’ve chosen their current browser, not something they feel their current browser is lacking. 🙂

Lunascape is new to me. Pretty fascinating! Thanks for an interesting survey.

The Envoy · January 23, 2010 at 22:23

Oddly enough, Internet Explorer still leads Firefox despite its flaws.

Jack Lee · November 10, 2010 at 16:26

“Oddly enough, Internet Explorer still leads Firefox despite its flaws.”

Why is it odd? it comes pre-installed in every windows OS. the average PC has no idea about other browsers. they just use what they already have. that’s the ONLY reason why it’s still in the lead. if it was firefox pre-installed on every OS, they’d be number 1 without question.

Karen · May 5, 2011 at 13:43

I am in the spa industry and we are really trying to find out what internet browser the Japanese professional is using.
It seems that it is an obscure or untold secret. Do you have any idea?

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