世論 What Japan Thinks

Last time I looked at the iPhone I got a comment on me being a bit negative in my outlook, so this time in a survey by BlogCh looking at smartphones I promise to be more positive!

Demographics

Between the 27th and 29th of August 2008 801 members of the free email service CLUB BBQ who also had a mobile phone for private use completed an online survey. 54.2% of the sample were male, 17.5% in their twenties, 48.3% in their thirties, 29.0% in their forties, and 5.2% in their teens or aged fifty or older. Note that the CLUB BBQ demographics is more technologically aware than the average internet user.

I thought my next mobile phone might be just another bog-standard one, but I just recently read a bit about the HTC Touch (or the HT1100 as DoCoMo label it) and it gets a lot of good reviews and comes in at the same price as… but it doesn’t do emoji. Curses! However, the Willcom 03, one of the subjects of this review, can at least display them.

Indeed, looking at the Willcom 03 feature set it looks like it is what the iPhone should have been for the Japan market. Oops, I’m being negative again, but for the sake of research I stopped at a mobile phone shop and picked up the Willcom 03 leaflet. It’s very feminine, telling the story of a week in the life of a young businesswoman in suitable pastel colours, and for just 6,700 yen all-in for unlimited data and zero money down (I think), it’s a winner.

Incidentally, I’ve not seen an iPhone in the wild yet, and I’ve seen just one or two iPod touches
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japan.internet.com published the results of goo Research’s 27th regular monthly survey into mobile phone upgrade needs. Over four days towards the end of August 1,000 mobile phone owners from their monitor group successfully completed an internet-based questionnaire. 55.3% of the group was female, 2.3% in their teens, 20.7% in their twenties, 42.0% in their thirties, 23.3% in their forties, and 11.7% aged fifty or more. I believe people were asked about their own personal phone rather than company equipment.

The almost zero interest in foreign phones (if we discount Sony-Ericsson) is both quite surprising and rather predictable to me. The design aesthetic of Western phones is quite different to the Japanese; fat stubby bricks versus thin rounded clamshells, to attempt to sum up the differences in a single phrase. Samsung is Korean, however, as might Pantech be (I’ve never heard of them before!), but I wonder if their non-existent sales is related more to poor model appeal rather than to nationalistic sympathies. Japanese phones do really poorly overseas (discounting Sony-Ericsson again) so perhaps the reasons are similar for both imports and exports?
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japan.internet.com released the results of a survey by JR Tokai Express Research conducted on the first of August into opinions on Smartphones. They interviewed 331 members of their monitor group, 58.3% male, by means of a private internet survey. 13.9% were in their twenties, 36.3% in their thirties, 29.3% in their forties, 13.0% in their fifties, and 7.6% in their sixties. Note that JR Tokai Express Research’s monitor group seems to have a disproportionately high number of business people, so the results should be read in that light, so the knowledge and usage of Smartphones and PDAs (Personal Digital Assistants) is probably higher than in a truely random sample.

Despite, or more likely because, standard phones in Japan having very high specification level, the market for Smartphones seems very limited. There have been a few models released, but they have a niche market and are rarely promoted in the high street shops. I’m surprised a full QWERTY keyboard came so low in the ranking, but perhaps people were imagining that only pinkie-sized could be squeezed into a mobile. However, I still have fond memories of my Psion Series 5 (I lost it in Schiphol Airport, Amsterdam) and its amazing mini keyboard. Something like that with BlueTooth support for a voice headset would be wonderful. Anyone know where to buy a second-hand Psion in Japan?
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