Skype becoming popular on smartphones

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Have you ever used Skype? graph of japanese statisticsA recent survey from goo Research looked at internet telephony, or VoIP, and the report on japan.internet.com focused on a pair of questions about Skype.

Demographics

Between the 13th and 16th of June 2011 1,091 members of the goo Research monitor group completed a private internet-based questionnaire. 52.7% of the sample were male, 16.2% in their teens, 18.2% in their twenties, 21.4% in their thirties, 16.4% in their forties, 15.4% in their fifties, and 12.4% aged sixty or older.

I’m surprised with the high percentage using Skype on their smartphones; I wonder what the pattern of usage is? Do people leave it always loaded as a replacement for the phone, or do they just load it up for specific calls, or do they send an email to tell the other end to load up the program? Perhaps one day I’ll find a report on that…
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Two in three reckon Skype will bring free calls to all mobiles

Do you know Skype? graph of japanese statisticsWith Skype already available on many smartphone, and indeed with Japan’s second-largest carrier, au, now preloading it onto many phones, this survey from goo Research looks at awareness of Skype and other associated issues.

Demographics

Between the 12th and 17th of November 2010 1,070 members of the goo Research online monitor group completed a private internet-based questionnaire. 52.9% of the sample were male, 16.2% in their teens, 18.3% in their twenties, 21.8% in their thirties, 16.1% in their forties, 15.4% in their fifties, and 12.2% aged sixty or older.

In Q2, I’m not sure if people were fully aware that Skype to Skype may be free (excluding packet charges), but Skype to non-Skype mobile phones requires payment. Furthermore, in Japan public wireless is rather thin on the ground, so even if the majority of mobile phones in Japan have it installed, calls are still going to have to be paid for more often than not.
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Skype most popular chat service in Japan

A recent survey from goo Research, reported on by japan.internet.com, into chat services found that more people were aware of, and used, internet telephone than instant messaging services.

Demographics

On the 5th of August 2010 1,069 members of the goo Research monitor group completed a private internet-based questionnaire. 53.7% of the sample were male, 17.0% in their teens, 17.5% in their twenties, 21.0% in their thirties, 16.4% in their forties, 16.0% in their fifties, and 12.2% aged sixty or older.

Back in March I translated identical questions from a different survey company. That time the sample was only 300 people, so one would expect this goo Research one to be more accurate, but even still it’s hard to explain why the last time the top four were MSN text, Yahoo! text, Skype voice and Skype text, but this time is a reversal with Skype voice, Skype text, Yahoo! text and MSN text.
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MSN beats Yahoo! for chat in Japan

iBridge Research Plus recently conducted a survey into video chat, although the portion that japan.internet.com chose to report on was just on chat in general.

Demographics

On the 15th of February 2010 300 members of the iBridge monitor group completed a private internet-based questionnaire. 50.7% of the sample were female, 11.7% in their twenties, 39.7% in their thirties, 33.7% in their forties, 12.7% in their fifties, and 2.3% in their sixties.

I don’t do chat at all, although I have used Skype as a telephone.

Oegaki chat was a new one to me – this is chat through a handwriting interface. I found an interesting article describing this phenomenon that gives a good background on what exactly it is.
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Skype used mostly for domestic calls in Japan

Have you ever used Skype? graph of japanese statisticsIn the survey on Skype I translated in July, I bemoaned the fact that there was no information about who people were calling, so I was glad to see japan.internet.com report on another survey about Skype, this time from iBridge Research.

Demographics

On the 27th of July 2009 300 members of the iBridge research monitor group completed a private internet-based questionnaire. 55.0% of the sample were male, 10.0% in their twenties, 38.3% in their thirties, 38.0% in their forties, 10.3% in their fifties, and 3.3% in their sixties.

I encountered my first serious problem with Skype last week. I needed to phone a UK free dial number, so I called up on Skype, and even though I was within office hours I got a recorded message saying that the office was closed and to call back the next day. However, I used my mobile instead and got through straight away, which was rather annoying.
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PSP second most popular platform for Skype in Japan

About how long have you been using Skype? graph of japanese statisticsSkype, a mostly free internet telephony application, is one of these internet utilities that I feel not enough people know about, so I’m glad to have this opportunity to translate a survey from RealWorld RealResearch and reported on by japan.internet.com looking at Skype, of course.

Demographics

Over the 8th and 9th of July 2009 1,016 members of the RealWorld RealResearch monitor group completed a private internet-based questionnaire. 63.5% of the sample were male, 8.1% in their teens, 17.5% in their twenties, 12.8% in their thirties, 28.8% in their forties, 19.5% in their fifties, and 13.3% aged sixty or older.

One handy feature for people in Japan is that US and UK freephone numbers can be called for free, a feature I’ve made use of a few times.

I’d have liked to have seen in Q2 a breakdown between free and paid usage of voice calling in Skype, but perhaps if one pays for the full survey results one could see a more detailed answer.

Note that outside of smartphones none (as far as I am aware) of the Japanese-manufactured mobile phones support Skype.
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Skype not making inroads into Japan

Do you want to use Skype in the future? graph of japanese opinionjapan.internet.com, in conjunction with goo Research, looked at the use of Skype in Japan. They interviewed 1,011 people from their research monitor group by means of an internet-based questionnaire. 41.6% of the sample was male, 24.3% were in their twenties, 43.2% in their thirties, 25.4% in their forties, and 7.0% in their fifties.

Skype has been somewhat heavily promoted in Japan, with Livedoor being the main partner, and various hardware is available such as cordless phones or adapters for standard phone lines. However, with Google, Yahoo!, MSN and others offering free PC to PC VoIP service, and with the launch recently of a free IP telephony service in Japan called freep, the marketplace is getting rather crowded.

For those of you interested in learning Japanese, Tae Kim occassionally holds Skype-based language lessons.
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