One in three Japanese avoid buying second-hand
Here’s a great survey from goo Research into used, rental, and repaired goods and services.
Demographics
Between the 28th of April and the 5th of May 2011 1,074 members of the goo Research online monitor group completed a private internet-based questionnaire. 50.2% of the sample were female, 20.1% in their twenties, 20.2% in their thirties, 20.1% in their forties, 19.6% in their fifties, and 19.9% aged sixty or older.
My wife won’t go near anything second-hand, and as for repairing in Japan, I feel unless I have a direct contact with a decent engineer, the average call-out charges or repair costs compare unfavourably with the cost of just buying a replacement item. We’ve had stuff repaired under guarantee – the last time was when our washing machine croaked and they gave us a brand-new latest model upgrade for nothing – but it feels like too much hassle to get older stuff looked at.
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