世論 What Japan Thinks

InfoPlant performed a survey of mobile phone users, carried out through the main menus of internet-enabled phones from DoCoMo, au and Vodafone. 16,833 people replied during the survey, lasting one week in the start of September. 67.4% of respondents were female, and iMode users, Ezweb users and Vodafone Live! users were 57.4%, 20.9% and 21.7% respectively. This is another self-selecting survey with a prize draw as a carrot, so the answers should be taken in that light.

Q1: Tell me how often you access sites from your mobile phone

	All	Male	Female
About every day	73.8%	76.7%	72.5%
Four or five days a week	10.4%	9.4%	10.9%
Two or three days a week	10.9%	9.5%	11.6%
About one day a week	3.1%	3.1%	3.2%
Less than that	1.6%	1.3%	1.8%

Not surprisingly, the younger the user, the more frequently they accessed.

Q2: Are you on a flat-rate packet plan? (ie, unlimited internet access)

	All	Male	Female
My phone supports it, and I’m using it	58.0%	59.9%	57.1%
My phone supports it, but I’m not on it, but want to change to it	12.3%	11.5%	12.7%
My phone supports it, but I’m not on it, and won’t change to it	5.9%	6.2%	5.8%
My phone doesn’t support it, but want to change to one that does	20.8%	19.4%	21.6%
My phone doesn’t support it, and won’t change to one that does	2.9%	3.0%	2.9%

Breaking down the table in Q1 by usage of inlimited access plans, we get:

	Unlimited access users	Not unlimited access users
About every day	85.7%	57.5%
Four or five days a week	6.8%	15.5%
Two or three days a week	5.5%	18.4%
About one day a week	1.3%	5.7%
Less than once a week	0.7%	3.0%

Q3: For unlimited access user, compared with before you started the service, what has increased? (Sample size=9,764; Multiple answer)

	All	Male	Female
Site Access Frequency	87.4%	89.7%	86.2%
Time spent at a particular site	60.0%	62.2%	58.9%
Number of games downloaded	29.0%	32.7%	27.1%
Number of non-game applets downloaded	20.1%	25.0%	17.7%
Number of ring tones downloaded	45.6%	46.5%	45.1%
Number of pay sites registered with	12.5%	12.6%	12.4%
Number of mails sent and received	36.9%	37.2%	36.8%
Number of times done shopping from mobile	14.3%	9.8%	16.7%
No change in particular	4.0%	3.3%	4.3%

The age breakdown has a couple of interesting spikes – ring tone download for teenagers is almost 50% more the next age group, and mail usage is about 25% to 30% higher for them too.

Q3A: For not unlimited access user, compared with before you started the service, what do you think might increase? (Sample size=7,069; Multiple answer)

	All	Male	Female
Site Access Frequency	66.9%	63.6%	68.4%
Time spent at a particular site	35.6%	34.8%	36.0%
Number of games downloaded	29.7%	32.9%	28.2%
Number of non-game applets downloaded	17.6%	20.6%	16.3%
Number of ring tones downloaded	41.2%	36.8%	43.2%
Number of pay sites registered with	7.9%	7.5%	8.1%
Number of mails sent and received	26.0%	23.6%	27.1%
Number of times done shopping from mobile	9.8%	6.9%	11.2%
No change in particular	12.1%	15.2%	10.8%

NEOPRO JAPAN Mobile Report issue 26 recently published a report on accessing web sites and documents designed for PC use, or at least not designed with mobile phone access in mind. The average browser on a mobile phone is limited by various constraints, not just by the obvious limitation of screen size, but also by page data length – two to five kilobytes seems the usual limit – and by picture complexity and formats, to name a couple of other restrictions. There has been TV advertising for mobiles that can get round this limitation, but the question is are people interested in using these features? There’s also the supplementary question about whether or not once the access limitation is got round, is it actually practical to use your mobile to read the BBC? This issue is not addressed, however.

The survey was conducted on September the 8th and 9th through the iMode, Vodafone live! and EZweb public sites with some sort of prize promotion to get respondents. 4,216 people completed the self-selecting survey, 60% female, with 38% and 41% in their twenties and thirties respectively.

Q1: Would it be useful if you could view PC-facing web sites or files on your mobile phone?

Really useful	46%
Useful	34%
Perhaps, perhaps not	10%
Useful, but I wouldn’t use	8%
Other	1%
No answer	1%

Q2: Have you ever downloaded software to allow you to view PC-facing web sites or files on your mobile?

No, but I want to try it	58%
No, and have no interest	17%
Yes, a free download	15%
No, as my mobile phone already has that feature built-in	4%
Yes, a paid download	3%
Other	2%
No answer	1%

Q3: If you could view PC-facing web sites on your mobile, what sort of sites would you want to use? (Multiple answer)

News, maps, weather	41%
Auctions	37%
Fortune-telling or games	34%
Bulletin board reading and writing	33%
Others	32%
Railway info search	21%
Blogs	20%
Chat	15%
Social networking site	8%

Q4: Which of the following have you viewed, or would like to view, on your mobile phone? (Multiple answer)

PC mail	41%
Others	32%
Excel files	31%
Word files	30%
PDF files	14%
PowerPoint files	13%

Personally, I’ve always thought it was a daft idea, and never knew why companies are pushing it so hard over here in Japan. The last thing you want from a mobile is for the battery to run out, and trying to follow the action on a tiny screen with a non-existant aerial seems like a lesson in frustration. This survey seems to back up my opinions. It was carried out at the end of July, amongst 2,156 people from a private internet survey group, 55.1% male, predominantly under 50 years old.
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The last two articles have been praising Sony just a bit too much, so here’s a survey, well sales figures anyway, for mobile phones in Japan

For the second quarter of this year, the sales by manufacturers of mobile phones for all networks in Japan was as follows:

Panasonic	18.3%
Sharp	16.6%
NEC	14.4%
Toshiba	12.7%
Others	38.0%

The total sales for the quarter was 10,650,000 handsets, down 3.2% from the same quarter last year. 3G handsets made up 74.9% of the total, with the 3G share predicted to be around 90% by the last quarter of the year.<

Sony don’t seem able to make a good mobile. They have their own scroll wheel-like interfaace, but it doesn’t seem to be that popular, and their current flagship, the Premini-II, is absolutely tiny (and the original even tinier), but since the majority of users are heavy emailers, the virtually unusable keyboard and the screen that requires squinting doesn’t sell very well.