Computer satisfaction in Japan

How satisfied are you with your computer at home? graph of japanese statisticsHaving just upgraded my computer, I’m in the satisfied to some degree category, but to see what the Japanese think about home computers, JR Tokai Express Research Inc conducted a survey which was reported on by japan.internet.com.

Demographics

On the 19th and 20th of August 2008 330 members of the JR Tokai Express Research monitor panel completed a private internet-based questionnaire. 58.5% of the sample were male, 2.4% were in their teens, 14.2% in their twenties, 33.0% in their thirties, 23.6% in their forties, 12.4% in their fifties, 9.1% in their sixties, and 5.2% aged seventy or older. Note that due to the survey being conducted online, in Q1 not surprisingly nearly everyone had a home computer.

Ahh, what was right with my old machine! It was old, slow, occasionally needed two or three resets to boot, it was noisy, slow USB ports and temperamental Japanese input to name just the major problems. The new beast that I’ve finally ported stuff over to fixes nearly every one of these complaints, but I’m still getting the hang of Vista and I should have upgraded to 2 gigs of RAM when I bought my Acer Aspire L5100.
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PC Recycling law followed by very few Japanese

Do you know about the Recycling Law? graph of japanese statisticsThis survey conducted by JR Tokai Express Research Inc and reported on by japan.internet.com regarding computer recycling is a particularly relevant survey to me, as I am right now in the middle of copying files from an old PC to a new one via my notebook.

Demographics

On the 7th of August 2008 331 members of the JR Tokai Express Research online monitor group completed a private internet-based questionnaire. 51.1% of the sample were male, 14.2% in their twenties, 41.4% in their thirties, 23.0% in their forties, 12.1% in their fifties, and 9.4% in their sixties.

There has to be a better way to copy around 80GB of data from one computer to the other! I’m just using a network share and the rather nice utility TeraCopy that fixes a few bugs and annoyances in the standard Windows file copying routines. One other problem I have is that I only have one monitor and only one handy network connection so I cannot directly copy from old to new. Hopefully I’ll be up and running by tomorrow.

Regarding disposal of computers, the 資源有効利用促進法, shigenyuukouriyousokushinhou, or Law for Promotion of Effective Utilization of Resources, to give it its official English translation according to the Ministry of Economy, Trade and Industry web site, requires businesses to promote recycling of computers (and air conditioners, microwaves, televisions, washing and drying machines, fridges, and copiers).
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Electronic item shopping habits

This rather interesting look at electronic item purchasing was conducted by JR Tokai Express Research Inc and reported on by japan.internet.com.

Demographics

Over the 29th and 30th of July 2008 330 members of the JR Tokai Express Research monitor group completed a private internet-based questionnaire. 60.0% of the sample were female, 2.1% in their teens, 9.4% in their twenties, 46.1% in their thirties, 22.1% in their forties, 10.3% in their fifties,5.2% in their sixties, and 4.8% aged seventy or older.

My last computer was bought at the giant Yodobashi Camera in Umeda Osaka, as my wife suddenly took a fancy to upgrading and I didn’t think she’d like to be dragged down to Den-Den Town to circle the bargain stores looking for the cheapest bargain. Our camera was similarly bought there, but my current mobile phone came from work; although we make the things at the office, staff discount amounts to no more than 5% off the new models, but they don’t copy the settings over from the old phone. Although I got my current phone at around half price (6,000 yen instead of 12,000 yen or so), the general hassle means that next time I’m upgrading as a dealer shop!
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Home computer spec unknown to over a quarter of Japanese

What kind of CPU do you have in your main home computer? graph of japanese statisticsEven though I haven’t bought any new bits for my self-built home PC since I got married, I can still recite the key specs: 800 (or is it 900?) MHz Athlon, 80 GB hard disk, and 640 MB memory, although I can understand why there was so many don’t knows in this survey reported on by japan.internet.com and conducted by JR Tokai Express Research Inc into home computer specs.

Demographics

Between the 11th and 13th of January 2008 330 members of the JR Tokai Express Research monitor panel employed in the public or private sector completed a private internet-based questionnaire. 57.3% of the sample was male (this figure is significantly lower than the usual 80% to 85% male percentage in other JR Tokai Express Research surveys of salaried workers), 21.2% in their twenties, 38.2% in their thirties, 25.2% in their forties, 5.8% in their fifties, and 9.7% in their sixties.

Note that in Q1 most people take part in these surveys through their home computers, so that figure cannot be extrapolated to cover the wider population. I am one of the 26.4% who share their home PC, but if I ever manage to make a decent amount of cash online, my first purchase will be a nice portable for myself, then perhaps a dockable for wifey.
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Almost one third of Japanese surf sitting on the floor

How do you mostly place and use your home computer? graph of japanese statisticsThis is another one of these surveys that I particularly like, taking a look at a slightly obscure topic and revealing just a little bit of trivial information regarding the habits of many Japanese, and I hope my readers enjoy them too! This time japan.internet.com reported on a survey by Cross Marketing Inc into computers at home.

Demographics

Over the 31st of October and 1st of November 2007 300 members of Cross Marketing’s online monitor group who use a computer at home successfully completed a private internet-based questionnaire. As usual for this survey company, there was a 50:50 split by sex, and 20.0% in their teens, 20.0% in their twenties, 20.0% in their thirties, 20.0% in their forties, and 20.0% in their fifties.

Chez Ken Y-N actually has a study, or more precisely a spare bedroom that acts as a cupboard, but with a computer desk squeezed into one corner. In Q2 I was surprised that at most one person actually uses a laptop as a laptop. Unfortunately there was no information provided on what percentage of the machines were desktop versus laptops.
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Why don’t the Japanese RTFM?

Why don't you RTFM? graph of japanese statisticsRTFM - Read The Friendly (or substitute other words begining with F) Manual. I wonder if there is a slang expression in Japanese with a similar meaning? To find out whether or not RTFMing goes on in Japan, Cross Marketing Inc produced a report, with the highlights published by japan.internet.com, on the topic of paper manuals for personal computers.

Demographics

Over the 10th and 11th of October 2007 300 members of Cross Marketing Inc’s online monitor group completed a private internet-based questionnaire. As usual for Cross Marketing, there was a 50:50 male and female split, and 20.0% in each age band from teens to fifties.

As perhaps a cross-reference, I looked at this topic last year in relation to mobile phone manuals.

I don’t know why in Q1SQ2 they didn’t offer as one of the answers that it is quicker to look up the internet or an electronic manual, or even just phone the support line. I’d love to have seen data for both these actions
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Desktop gadget and widget usage in Japan

Would you want to use gadgets or widgets in the future? graph of japanese statisticsGadgets and widgets on the desktop annoy me; I have Google Desktop installed, but I keep it parked in the task bar as when it is active it either just gets hidden when I run applications maximised, or the frequent updates distract me when trying to do work in other windows. Additionally, Opera widgets just didn’t do anything for me. This survey by MyVoice looks at what the average Japanese internet user thinks of these desktop applications, widgets and gadgets.

Demographics

Between the 1st and 5th of June 2007 13,376 members of the MyVoice internet community completed a web-based questionnaire. 54% of the sample was female, 2% in their teens, 19% in their twenties, 38% in their thirties, 27% in their forties, and 14% in their fifties or older.

I’m not surprised that calendars come out on top - about half the people in my office run some ancient-looking calendar app on their desktops, but I’ve not seen anyone with anything else. I did once try out a Post-It Note™-like app or two, but as mentioned above for other application types, they just didn’t appeal to me at all.
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Linux almost nowhere to be seen in Japanese homes

How many computers do you have at home? graph of japanese opinionMuch as I might have thought that there would be a sizeable geek population who would have a copy of Linux installed somewhere on one of their home machines, especially given the multiple machine ownership data, a recent article published on japan.internet.com regarding a survey conducted by goo Research on the topic of computers at home suggests otherwise.

Demographics

Between the 15th and 17th of June 2007 1,087 members of goo Research’s monitor pool successfully completed an online questionnaire. 52.6% of the sample was male, 17.4% in their teens, 19.7% in their twenties, 17.8% in their thirties, 17.3% in their forties, 17.0% in their fifties, and 10.9% aged sixty or older.

I’m Windows XP on my one home-brew, and if I were upgrading, the main factors controlling my decision would of course be price, followed by at least one gigabyte of memory and perhaps 150 gigs of hard disk. One gig of RAM - I remember when I was a kid trying to persuade my father to let my brother and I raid our savings to buy a 16K ZX81 wobbly RAM pack for a mere £100.
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Almost half of all Japanese engineers have built their own PC

Have you ever built your own PC? graph of japanese opinionIf you hang around engineer-related web sites too long you get the impression that everyone is building their own computer in a desparate attempt to demonstrate that theirs is bigger than yours. But, what about in Japan? I’ve never tried asking my co-workers what they do, so perhaps this recent survey reported on by japan.internet.com and conducted by JR Tokai Express Research on the topic of building your own PC can be an excuse to ask them about their habits.

Demographics

On the 6th of June 2007 331 members of JR Tokai Express Research’s monitor panel who were either employed or did in their spare time software development, system development, or system management successfully completed a private internet-based questionnaire. 93.1% of the sample was male, 7.6% in their twenties, 37.8% in their thirties, 45.9% in their forties, 8.2% in their fifties, and 0.6% in their sixties.

Perhaps other married people can relate to me, but since tying the knot my PC budget has disappeared, so barring when a video card and a hard disk died, I’ve not delved into my computer for many a year.
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Japanese home computer ownership statistics

Do you plan to buy a new home computer? graph of japanese opinionOver the first five days at the start of March MyVoice surveyed their internet community on the topic of personal computers. Note that I will use the term PC throughout, but the survey includes Macs and other kinds of home computers too.

Demographics

15,786 people successfully completed the survey. 54% were female, 2% in their teens, 18% in their twenties, 39% in their thirties, 26% in their forties, and 15% in their fifties.

As a side-note, I’ve often wondered by MyVoice has no-one over fifty-nine in their samples. Do they have to leave the online community once they reach that age? Do they really mean in their fifties or older in the group? Perhaps I should email them.

Back on PCs, I have a home-built effort, so if I define buying a new one as upgrading the motherboard, I think it was last changed in the year 2000. Marriage does tend to realign your purchasing priorities, or more precisely one gets one’s purchasing priorities realigned for one. I’m still blogging away on a 900 MHz AMD Athlon, and whilst I’d love to buy a dockable portable, or just anything with a quieter fan, sadly my budget is assigned to other things.
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