世論 What Japan Thinks

[part 1] [part 2]

goo Research recently carried out a massive opinion poll to investigate how people in Japan use internet banking.In cooperation with NTT Resonance and Mitsubishi Research Institute they surveyed 43,074 members of the goo Research internet monitor group and ordinary goo users. This public poll was conducted for two weeks in the middle of October, with 56.0% of the respondents female. 2.2% were in their teens, 23.3% in their twenties, 40.4% in their thirties, 23.8% in their forties, 7.8% in their fifties, 2.1% in their sixties, and just 0.4% over seventy.

It seems that both conventional banks’ net services and net-only banks do not give any significant discounts on transaction fees – Japan still has lots of fees for doing almost anything outside working hours or more complicated than withdrawning money – but even with that worries about security, which is probably as much due to perceptions as actual danger, need to be addressed to give potential customers the assurance that the services are safe.
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[part 1] [part 2]

goo Research recently carried out a massive opinion poll to investigate how people in Japan use internet banking.In cooperation with NTT Resonance and Mitsubishi Research Institute they surveyed 43,074 members of the goo Research internet monitor group and ordinary goo users. This public poll was conducted for two weeks in the middle of October, with 56.0% of the respondents female. 2.2% were in their teens, 23.3% in their twenties, 40.4% in their thirties, 23.8% in their forties, 7.8% in their fifties, 2.1% in their sixties, and just 0.4% over seventy.

I am unsure whether or not PayPal counts as a net-only bank, or even if it, or an equivalent system, is popular is Japan. However, it seems internet-only banks are surprisingly popular (although since this is an internet-based survey there is some built-in bias), but if bricks and mortar banks offered transaction fee discounts for online usage, perhaps they could seriously erode the net-only banks’ customer base. It’s interesting, given that one of Koizumi’s pledges has been to do away with silly rules for the sake of it, that it seems that net banks cannot be used for utilities payments or lottery ticket purchase. My bank back home, first direct, has internet-based services, but I still prefer the telephone (and with Skype it’s ridiculously cheap!) for all my business.

This is another large survey that I will publish over two days.
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