Archive for Business

Taxi apps in Japan

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Have you used a smartphone taxi hailing apps? graph of japanese statistics

I’m back, hopefully getting back into a regular multiple-posts-per-week schedule, with this look at taxi hailing apps.

Demographics

Between the 28th of March and the 2nd of April 2014 1,071 members of the goo Research monitor group completed a private internet-based questionnaire. 53.6% of the sample were male, 13.6% in their teens, 15.7% in their twenties, 21.5% in their thirties, 17.2% in their forties, 14.9% in their fifties, and 17.1% aged sixty or older.

Most of Japan’s taxi apps are official ones from taxi companies; a service like Uber does not exist in Japan, and I don’t think it would work here. As I understand it, taxi companies in America often do not come when called, so Uber, even though it apparently more expensive than a regular taxi, fills a niche. In Japan, there are if anything too many taxis, so failing to appear is never a problem.
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Online coupon site finds online shoppers like online coupons

Have you ever used a discount coupon when doing online shopping? graph of japanese statisticsI suppose the key findings of this survey may be suspected of being biased since it is appearing on the coupon site BJam (parent company Fazer), but nonetheless this survey into internet shopping coupon usage revealed a few interesting nuggets of information.

Demographics

Between the 26th and 28th of October 2013 1,107 members of the Fastask monitor group completed a private internet-based questionnaire. All the respondents had done internet shopping, 59.6% of them were male, 13.1% in their teens, 17.0% in their twenties, 18.0% in their thirties, 18.0% in their forties, 17.0% in their fifties and 17.0% aged sixty or over.

I use coupons when shopping online, if available, but most of my shopping is merely for domain names. I don’t know exactly what my wife, a perhaps more typical shopper, uses though, although I think she regularly uses money-off coupons.
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When shop staff are a pain in the bum

goo Ranking recently conducted a survey looking at what kinds of shop staff people find too much bother to deal with.

Demographics

The survey was conducted over the 2nd and 3rd of September 2013 and 1,077 people completed a private web-based questionnaire. 51.0% of the sample were female, 24.5% in their teens, 24.8% in their twenties, 25.2% in their thirties, and 25.5% in their forties. Note that the score in the results refers to the relative number of votes for each option, not a percentage of the total sample. This survey was for the women in the sample only.

Talking of number 13, here’s staff getting over-familiar with Johnny Depp:

My pet hate is mobile phone shop staff, who are totally incapable of answering any even slightly technical question with anything other than “Have you tried turning off and on?” Well, one time when I asked about a crash, they recommended I delete some stuff as my low-end phone’s memory was getting full, but it was full mostly down to all the shovel-ware that they place on the phone and that cannot be deleted! Another time, I went at least thrice about a problem receiving SMS-like messages (docomo Message R, for those who are familiar with docomo) on my smartphone. They checked their computer, my account status, everything, and it wasn’t until about six months later there was a software upgrade to their mail program that finally enabled Message R reception by any smartphone in their range! I can’t really see how three different staff were not aware that such a common feature was not supported, even though they had been selling smartphones for at least two years at that point.
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Custom Search

BYOD corporate security pretty much non-existent

Are workspace security measures for smartphone BYOD needed? graph of japanese statisticsMobile Marketing Data Labo recently conducted their second regular survey into using one’s personal smartphone at work, or BYOD, Bring Your Own Device, as it is commonly known as.

Demographics

Between the 19th and 22nd of August 2013 1,002 members of the MMD monitor group who used a personal smartphone in a business setting completed a private internet-based questionnaire. The only demographic information provided was that they were all aged between 20 and 49 years old.

Our company’s policy is that BYOD is forbidden in general, but with special exceptions for reading email via a thin client-style application that ensures no messages are ever saved locally. However, this survey shows that there are very few companies with formal policies in place, which I strongly feel is a disaster waiting to happen.
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Office workers and their My Bottle

How often do you take your My Bottle, My Cup to the office? graph of japanese statisticsNo, that headline is not grammatically wrong, it’s just that in Japanese, the term for bringing one’s own thermos, mug to work (and also the name of this survey by Do House) is My Bottle or My Cup.

Demographics

At some recent point in time 641 members of the Do House monitor group completed a private internet-based questionnaire. 50.9% of the sample were male, 40.6% were in their twenties or thirties, and 59.4% were in their forties or fifties. All lived in the vicinities of Tokyo, and all were in employment, including part time and casual work.

I have both my own My Bottle and my own My Cup; I fill the thermos with tea from a tea bag, and slowly top up my My Cup from my My Bottle as time goes by. It feels like about a quarter of the people in myoffice bring their My Bottle, but I’ve never asked them what is inside, but for some reason I imagine it must be miso soup, although that doesn’t feature as a distinct option in Q3.

For some reason people drinking out of their thermos irritates me – the unscrewing and clinking as they put the cap back on is not in itself a noise that gets on my nerves, but much like fan usage it just grates for some no particular reason.
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Cool Biz stress

During a summer day, at what point do you sweat the most? graph of japanese statisticsWith the Japanese summer comes Cool Biz (and Ultra Cool Biz), an energy-saving initiative where everyone is encouraged to turn their air conditioning to 28 degrees and wear lighter and more casual clothes in the office. Shiseido, a cosmetics company, conducted a survey into awareness of smells in the workplace to see, amongst other things, if sweat was a source of stress.

Demographics

Over the 27th and 28th of March 2013, 1,248 business persons living in Tokyo and Osaka and their surrounding areas were interviewed. The ages ranged from 20 to 59 years old, but no further information was provided.

I probably sweat the most in the office; my problem with commuting is usually far too cold a carriage!

This year I’m trying out Uniqlo’s AIRism underneath my work shirts. So far they feel great, and they stop my back sweat soaking into my shirt, but I’ll wait until it gets a lot hotter before delivering my final verdict. Its odour neutralising properties, however, are no match for my underarms!
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New graduates and their use of SNS

How often do you use an SNS? graph of japanese statisticsSanno Institute of Management, a private university in Japan, recently conducted a survey looking at people entering employment in 2013 and their workplace life, with the report on japan.internet.com choosing to focus on SNS activities.

Demographics

500 new starts who attended a Sanno Management School Entering the Workplace Seminar held between the 27th of March and the 10th of April were asked to fill out a questionnaire. 463 people supplied valid answers, from which 324 people, or 70.0%, were male.

I use an SNS every day, and if I got a friend request on Facebook from my boss I wouldn’t be too bothered as I use Facebook for little more than food pictures.
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Banner adverts most click-worthy in Japan

Have you ever clicked on contextual advertisements in search results? graph of japanese statisticsjapan.internet.com recently reported on goo Research’s 8th regular internet advertisements.

Research results

Between the 24th of May and the 3rd of June 2013 1,073 members of the goo Research online monitor group completed a private internet-based questionnaire. 52.3% of the sample were male, 16.5% in their teens, 18.5% in their twenties, 21.2% in their thirties, 16.1% in their forties, and 27.7% aged fifty or older.

Just the last week there were some banner ads I saw that I wanted to click. They were for English lessons to improve one’s listening (I wish I could find an example again!) and one that sticks in my mind was a bartender passing a cocktail and saying “Oh ****! You *** cu*** tw**.”
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Searching products main problem for mobile shoppers

Have you ever done shopping from your mobile? graph of japanese statisticsjapan.internet.com recently reported on goo Research’s 8th regular mobile shopping web site use.

Demographics

Between the 13th and 15th of May 2013 1,090 mobile phone (including smartphone) using members of the goo Research online monitor group completed a private mobile internet-based questionnaire. 57.0% of the sample were female, 1.9% in their teens, 19.1% in their twenties, 36.7% in their thirties, 28.8% in their forties, and 13.5% aged fifty or older.

I’m in the never even accessed category; the survey was, I believe, focused on physical goods, not services, so buying from an App Store was not counted.
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Abenomics makes you wear colourful and cool clothes

I think the above is the take-away from this survey by the fast fashion retailer Uniqlo into Cool Biz and Super Cool Biz, who used this survey as an excuse to promote this year’s Super Cool Biz line of clothes.

Demographics

Between the 10th and 13th of May 2013 200 men and women in full employment living within Tokyo and aged between 20 and 59 completed an internet-based questionnaire.

cool biz

I don’t really go much for Cool Biz, but I’m always relatively casual at work. I have heard other people say that wearing a vest or T-shirt under a normal shirt helps no end on sweaty Japanese summer days, so perhaps I’ll pick up a couple of Uniqlo T-shirts and give them a go.
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