Nine in ten car navi users basically rely on their systems

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How much do you trust your navi's routes? graph of japanese statisticsjapan.internet.com recently reported on a survey into driving and navigation systems, conducted by Micware, a company that not coincidentally makes a oddly-spelt navigation Android app Comcierpass

Demographics

Between the 17th and 19th of July 2012 600 respondents between the ages of 20 and 59 were chosen by some means to complete a survey. The only further demographic information was that they all drove a car at least once per month.

I’lll be doing one of my three drives a year on Friday, when I go off to visit various graves for Obon. The car I rent from Toyota comes with a navigation system as standard, but the maps are often a year or so out of date, unfortunately. Indeed, one of the graves we’ll be visiting has had a new housing estate built nearby and opened about two years ago, but the maps are not yet updated and every time I almost miss the turn as there is no announcement!

Research results

Q1: This summer (July to September 2012), do you plan to or have already performed a long-distance drive? (Sample size=600)

Yes 40.0%
No 60.0%

Q2: Do you use a navigation system when you drive? (Sample size=600)

Yes, usually 22.5%
Yes, sometimes 17.8%
Yes, occasionally 29.2%
No, never 30.5%

Cross-referencing Q1 and Q2, we get this:

Q1+Q2: This summer (July to September 2012), do you plan to or have already performed a long-distance drive? (Sample size=600, by navigation system use)

  Yes No
Yes, usually
N=135
63.0% 37.0%
Yes, sometimes
N=107
50.5% 49.5%
Yes, occasionally
N=175
36.0% 64.0%
No, never
N=183
20.8% 79.2%

Q3: How much do you rely on your navigation system’s route search function? (Sample size=300, those who rely on their navigation system)

Completely rely on 12.7%
Sometimes I override its routes (to SQ) 76.0%
My own decisions take priority (to SQ) 10.3%
Cannot really rely on it (to SQ) 1.0%


Q3SQ: When do you find it difficult to rely on your navigation system’s route search function? (Sample size=262, those who don’t completely trust route search)

When its maps don’t use new roads 76.3%
When it doesn’t find the shortest route 63.7%
When information on petrol stations, convenience stores, etc is out of date 44.7%
When turn instructions do not reflect the current situation 38.2%
When it ignores current conditions and gives an inaccurate arrival time 16.4%
Other 1.1%

Q4: Have you ever experienced following the navigation instructions to your destination, but ended up at a different place? (Sample size=417, those who use their navigation system according to Q2)

Yes 50.8%
No 49.2%
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1 Comment »

  1. Steven said,
    August 27, 2012 @ 12:01

    I cannot stand my navigation system (Sony)! Some of the touch panel stopped working just after a year of use. The routes it gives me are total bogus, too. I’ve had many experiences where the maps were just plain wrong, as well (directing me to a “road” about three feet wide… like literally just wide enough to walk through single file).

    This is a hunch, but I think that navigation systems tend to direct people to bigger roads– which include particular stores.

    I wish I had gotten an iPhone when I cam to Japan instead of a regular old “keitai”. It definitely would have removed the need for a shotty navigation system.

    And by the way, one of my few complaints about Japan is that to drive you basically need a navigation system. There is no way one could possibly find their way around successfully with just a paper map (which are incidentally outdated rather quickly in my experience).

    To be honest, the navigation I have is nice when driving through big cities. However, it’s not nice enough to justify the price. Navigation systems might as well be considered another form of car tax. And not unlike many taxes, the services received aren’t always worth it.

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