Japanese smartphone annoyances

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I’m sure everyone’s had their moments when they wished to smash their smartphone into a thousand pieces, so this survey from goo Ranking looked at exactly that, what makes people annoyed with their smartphones.

Demographics

Between the 17th and 18th of January 2012 1,048 members of the goo Research online monitor group completed a private internet-based questionnaire. 61.6% of the sample were female, 12.3% in their teens, 15.6% in their twenties, 27.9% in their thirties, 25.8% in their forties, 9.5% in their fifties, and 8.9% in their sixties. Note that the score in the results refers to the relative number of votes for each option, not a percentage of the total sample.

Broken Blackberry

Number 3 is my pet hate with mine. My mail program gets slow and fails to respond switching between screens, so I end up getting a bunch of taps queued up and it pops in and out of edit mode. Number 7 is also annoying, as trying to view mail while walking (hmm, perhaps it’s a safety feature instead?) often results in the screen bouncing around. What are your pet hates?

Ranking result

Q: What makes you annoyed at your smartphone? (Sample size=1,048)

Rank Score
1When the touch panel functions are difficult to use and I keep making mistakes with the kanji input selection100
2When the battery runs flat at a critical moment54.7
3When the touch panel won’t respond properly54.4
4When I cannot select things on the edge of the screen47.7
5When I cannot properly select text, etc for copying43.3
6When the battery rapidly loses charge for an unknown reason41.9
7When screen rotation is set on and the display switches orientation of its own accord28.2
8=When the touch panel functions play up and I call the wrong person25.9
8=When having difficulty viewing sites that are not smartphone-friendly25.9
10When I realise I have lots of windows open25.0
11When I go and touch the “Call End” button during a call23.0
12When it’s difficult to hold and I’m often dropping it21.5
13When I get email from an ordingary mobile phone and all the emoji are corrupted15.4
14When it connects of its own accord to open wifi hot-spots13.4
15When I forget to lock the screen and accidentally call someone12.5
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