Tactless words at a clothes shop

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Today’s first goo Ranking is a short one looking at what words or actions by the sales staff in a clothes shop annoy people when they are just browsing.

Demographics

Between the 23rd and 26th of March 2011 1,070 members of the goo Research monitor group completed a private internet-base questionnaire. 53.4% of the sample were female, 10.2% in their teens, 13.1% in their twenties, 24.7% in their thirties, 23.7% in their forties, 13.3% in their fifties, and 15.0% aged sixty or older. Note that the score in the results refers to the relative number of votes for each option, not a percentage of the total sample.

Not being much for shopping for clothes myeslf, I cannot really relate to any of the comments. When I first came to Japan, though, I was looking for jeans, but none of the pairs they got for me fitted (I’m a bit short in the leg), so they asked if I’d like to try on a women’s pair…

Ranking result

Q: What words or actions by clothes shop staff irritate you when you’re just browsing? (Sample size=1,070)

Rank   Score
1 “If you were slimmer you could wear it” 100
2 When trying something on, a too fast “How is it?” 94.2
3 “And what is it you’re looking for?” 79.0
4 “Will I try it on for you?” 75.4
5 “That’s a little too young for you” 72.3
6= “I bought that myself too” 71.4
6= After trying it on but not buying, “That’s a pity” 71.4
8 “The older woman look suits you” 57.6
9= “You’ll be wanting something to make you look slim, then” 52.2
9= “Would you like to try it on?” 52.2
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