Almost two-thirds use net banking in Japan

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How many times a month do you use PC-based banking? graph of japanese statisticsWell, at least two-thirds of a sample made up from internet users, according to this survey from goo Research and reported on by japan.internet.com into internet banking.

Demographics

Between the 25th and 28th of February 2010 1,080 members of the goo Research online monitor group completed a private internet-based questionnaire. 53.1% of the sample were male, 16.5% in their teens, 18.1% in their twenties, 21.8% in their thirties, 16.1% in their forties, 15.5% in their fifties, and 12.0% aged sixty or older.

I’ve used my Japanese bank’s internet service exactly once! However, I do use my UK bank’s service about once a month on average.

Research results

Q1: Have you used internet banking, online banking, or mobile banking for your personal bank accounts? (Sample size=1,080)

Currently use 65.8%
Used to use 3.4%
Never used 27.9%
Don’t know what net banking is 2.9%

Out of the 65.8%, or 690 people who currently use some form of online banking, all bar one use PC-based internet, and for mobile banking 242 people, or 35.1% of the total online bankers or 22.4% of the total sample, currently used it. Note that since the survey was conducted amongst PC-internet users, there would be a degree of bias towards PC usage. Each group was asked the following questions.

Q1SQ1: How many times a month do you use PC-based banking? (Sample size=689)

Less than once 25.7%
Once or twice 34.8%
Three to five times 24.7%
Six to ten times 9.1%
Eleven to fifteen times 1.3%
Sixteen to twenty times 1.6%
Twenty-one or more times 2.8%

Q1SQ2: How many times a month do you use mobile phone-based banking? (Sample size=242)

Less than once 45.0%
Once or twice 32.6%
Three to five times 14.0%
Six to ten times 6.6%
Eleven to fifteen times 0.8%
Sixteen to twenty times 0.0%
Twenty-one or more times 0.8%
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