世論 What Japan Thinks

This is not quite as entertaining a FAIL as yesterday’s post, but this report from japan.internet.com on a survey conducted by iBridge Research Plus into electronic mail focused at failures in the office with BCC, Blind Carbon Copy.

Demographics

On the first of May 2009 300 members of the iBridge monitor panel completed a private intenet-based questionnaire. 55.3% of the sample were male, 13.0% in their twenties, 35.7% in their thirties, 39.7% in their forties, 8.7% in their fifties, and 3.0% in their sixties.

I can’t recall ever making a mistake with BCC, a feature I rarely use anyway, but I have been on the receiving end of huge To lists that would have been better handled with BCC.

Now I look at the results, I don’t really know what they demonstrate…

Research results

First, from the sample 212 people, or 70.7%, were in full-time employment either as permanent staff, contract employees, or casual labour. Of that number, 66.0%, or 140 people, used computer-based email during their course of work. They were asked the following.

Q1: At work, have you ever sent the same email to many recepients? (Sample size=140)

Yes	78.6%
No	21.4%

Q1SQ1: Have you ever used BCC when sending the same email to many recepients? (Sample size=110)

Yes	77.3%
No	22.7%

Q1SQ2: Have you ever sent a message to the wrong person when using BCC? (Sample size=85)

Yes	17.6%
No	82.4%