世論 What Japan Thinks

Having just upgraded my computer, I’m in the satisfied to some degree category, but to see what the Japanese think about home computers, JR Tokai Express Research Inc conducted a survey which was reported on by japan.internet.com.

Demographics

On the 19th and 20th of August 2008 330 members of the JR Tokai Express Research monitor panel completed a private internet-based questionnaire. 58.5% of the sample were male, 2.4% were in their teens, 14.2% in their twenties, 33.0% in their thirties, 23.6% in their forties, 12.4% in their fifties, 9.1% in their sixties, and 5.2% aged seventy or older. Note that due to the survey being conducted online, in Q1 not surprisingly nearly everyone had a home computer.

Ahh, what was right with my old machine! It was old, slow, occasionally needed two or three resets to boot, it was noisy, slow USB ports and temperamental Japanese input to name just the major problems. The new beast that I’ve finally ported stuff over to fixes nearly every one of these complaints, but I’m still getting the hang of Vista and I should have upgraded to 2 gigs of RAM when I bought my Acer Aspire L5100.

Research results

Q1: How satisfied are you with your computer at home? (Sample size=330)

Totally satisfied	10.3%
Satisfied to some degree	38.5%
Satisfied I suppose	21.8%
Dissatisfied I suppose (to SQ1)	16.4%
Dissatisfied to some degree (to SQ1)	7.3%
Totally dissatisfied (to SQ1)	4.8%
Don’t have a computer at home	0.9%

Q1SQ1: What do you feel dissatisfied about regarding your computer at home? (Sample size=94)

	Votes	Percentage
Computer is slow	64	68.1%
Crashes	42	44.7%
Slow internet access (to SQ2)	41	43.6%
Old	22	23.4%
Don’t have exclusive use	11	11.7%
Gets in the way	10	10.6%
Dissatisfied with mouse, keyboard	10	10.6%
Software is difficult to use	8	8.5%
Poor design	4	4.3%
Nothing in particular	0	0.0%
Other	4	4.3%

Q1SQ2: When do you feel your internet access is slow? (Sample size=41)

	Votes	Percentage
When opening web pages	34	82.9%
When watching movies	18	43.9%
When downloading software, etc	12	29.3%
Other	0	0.0%