Over half annoyed by other people’s mobile use in trains
With one of the favourite ways to pass the time in trains being fiddling with one’s mobile phone, this recent survey reported on by japan.internet.com and conducted by JR Tokai Express Research Inc into mobile phone email lets us look at what people are doing with them on the train.
Demographics
On the 10th of May 2008 330 members of the JR Tokai Express Research monitor group employed in the private sector completed a closed online questionnaire. 75.5% of the sample was male, 11.5% in their twenties, 35.2% in their thirties, 38.8% in their forties, 11.5% in their fifties, and 2.4% in their sixties. Note that as JR Tokai Express draws some of its monitor base from promotion through JR Tokai Express trains, there may very well be a bias towards people who frequently use the bullet train, where it is acceptable to talk on one’s mobile in between the carriages.
As noted above, as there are probably a lot of business travelers, the 11% who talk on trains might include a certain percentage who only do it on the shinkansen or other long-distance trains where such behaviour is acceptable.
Also in Q2, One Seg television at 12% just beats music playing, but many more people use iPods instead for their in-train audio entertainment.
The extra information from Q2 saying that three in four were checking route information strengthens my assumption that there were a lot of business travelers in the survey.
Research results
First of all, 12 people from the sample did not have a mobile phone, so they were excluded from the following questions.
Q1: Do you have your mobile phone on manner mode (silent mode) on the train? (Sample size=318)
Yes 87.0% No 13.0% Q2: What sorts of functions do you use in trains? (Sample size=318, multiple answer)
Votes Percentage 301 94.7% Internet 189 59.4% Games, applications 73 23.0% Memo, schedule 59 18.6% One Seg television 38 11.9% Audio player 37 11.6% Talk 35 11.0% Other 5 1.6% For the One Seg terrestrial digital television watchers, just over three-quarters watched news programs, 42% watched variety shows, 40% sports, and 34% dramas.
For the internet users, just under three-quarters were checking route information, just over two-thirds were reading the news, 47% checking the weather, around one in five pursuing hobbies like music, sports, games, and about one in ten on blogs or SNS.
Q3: Have you ever looked at someone else’s mobile phone display in a train? (Sample size=318)
Yes 62.8% No 37.2% Q4: Do you feel other people’s in-train use of mobiles to be a problem to you? (Sample size=318)
Often feel so 20.0% Sometimes feel so 37.9% Rarely feel so 36.7% Don’t feel so at all 5.5% The most frequent reason why people feel uncomfortable was due to others talking in loud voices.
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Read more on: jr tokai express research,train
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Michael(tm) Smith said,
May 23, 2008 @ 02:05
Andy,
Great data, thanks very much for writing this one up. Anything you happen to come across that’s related to use of mobile data services (especially mobile browsing) in Japan, I encourage you to post about. That’s something I think there is very high interest about outside Japan. Because in many cases around mobile technologies, as goes Japan, so goes the rest of the world… later (usually 3 to 5 years later..)
–Mike