Work-life balance in the Japanese workplace

How well do you know about 'work-life balance'? graph of japanese statisticsIt may seem strange to an outsider that the buzzword “Work-life balance” has become popular in Japanese industry, but with many Japanese seemingly holding colleagues more dear than their family, industry has realised that for the benefit of their employees’ mental health and well-being, promoting spending less time at work is important. With this in mind, japan.internet.com reported on a survey conducted by JR Tokai Express Research Inc looking at this very topic of work-life balance. Apparently the term was coined in the 1990s in Europe or the USA.

Demographics

Between the 17th and 19th of January 2007 330 people employed in either the public or private sector completed a private internet-based questionnaire. 80.3% of the sample was male, 10.9% in their twenties, 38.2% in their thirties, 34.8% in their forties, 13.9% in their firties, and 2.1% in their sixties.

I personally hold unions mainly responsible for issues regarding work-life balance. A recent survey from the union I have to join (well, technically I need not, but I think I’m not eligible for any overtime or flexible working hours if I did opt out) and pay 6,000 yen a month dues for (and don’t start me on how the union shop prominently sells cancer-in-a-pack to employees, not even stopping sales or turning off the fag machines for No Smoking Day) showed that overall job satisfaction was directly related to overtime hours worked, with the break-even point being 30 to 40 hours per month, if one can really describe having only half the staff dissatisfied as “break-even”. All we get from the union are messages about let’s not overwork, and pie-in-the-sky for Japan ideas like suggestions to plan all your goals at the start of the day and go home once you achieve them, and no later. If they really wanted to fix anything, they’d instruct members to work-to-rule, 40 hours overtime max per month. Oh, and the overtime figures at our office are fake anyway - there’s an extra 15 hours hidden in the counting, and they are calculated on self-reporting, not on ID card check-in and check-out at the main gate. Business trips are also recorded as 8:30 to 17:00 regardless of whether you end up getting the last shinkansen home or not.

Ah yes, we have a survey to do.

Research results

Out of the original sample, 260 were currently employed in either the public or private sector. I personally am a bit worried that their monitor pool has over 20% registered with the wrong employment type, and I wonder what these 70 people are doing instead. Nonetheless, let us proceed with these 260 people, who were asked the following questions.

Q1: Have you heard the term “work-life balance”? (Sample size=260)

Yes (to SQ1) 49.6%
No 50.4%


Q1SQ1: How well do you know about “work-life balance”? (Sample size=129)

Know it well 9.3%
Know a bit about it 67.4%
Don’t know much about it 22.5%
Don’t know anything at all 0.8%

Combining the two tables, we get the following.

Q1SQ1A: How well do you know about “work-life balance”? (Sample size=260)

Know it well 4.6%
Know a bit about it 33.5%
Don’t know much about it 11.2%
Just heard the term 0.4%
Never heard of it 50.4%

Q1SQ2: Has a “work-life balance” system been introduced at your place of work? (Sample size=129)

Has been introduced 23.5%
Hasn’t been introduced 68.7%
Don’t know 8.1%

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  • 3 Comments »

    1. Drew said,

      February 2, 2008 @ 08:11

      Maybe if they would actually use proper Japanese words, rather than a huge long string of katakana emulating the term in a foreign language, more people would have heard of it…

    2. Shari said,

      February 2, 2008 @ 12:25

      I’ve been told on many occasions that employees are only allowed to claim so much overtime. It’s such a farce. When they say “work less”, what they mean is get paid for only a limited number of your overtime hours (at best) and often mean simply to lie on your time cards/sheets so that it looks like you’re not working so much.

      Most companies are chronically understaffed and there’s no serious interest in helping them find a reasonable balance between their working lives and home lives.

    3. medea said,

      February 2, 2008 @ 13:10

      I was interested to hear about your experiences. My company is non-union but we hear the exact same things. The company’s way of dealing with it was to turn off the lights at 9 pm. Which means you have a bunch of people working in the dark.
      When I came back from maternity leave (of course my position hadn’t been filled) I went on a 7-hour course. I used to work 12-14 hour days until they got me an assistant and then my day went to about 10 hours. Now I work 7 hours a day at limited pay but my workload hasn’t decreased at all. In fact it was up because of all the things they just left for me on my 6 months off.

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