世論 What Japan Thinks

The Trade Union Congress in the UK recently called for workers to be allowed some MySpace time, and one gets the impression that in the USA the ability to use company resources for personal internet access and private telephone calls is a fundamental human right, but what of Japan? A recent report from japan.internet.com on a survy conducted by JR Tokai Express Research Inc into employee internet access management shone some light on this topic.

Demographics

On the 16th of January 2008 330 people from the JR Tokai Express Research monitor pool employed in private enterprises or other organisations as directors, senior management, personnel, or in other management or planning roles completed a private internet-based questionnaire. 75.8% were male, 4.5% in their twenties, 27.9% in their thirties, 44.2% in their forties, 19.1% in their fifties, and 4.2% in their sixties.

Our rules are actually set in place mostly by personnel or other management divisions in order to try to comply with J-SOX issues, with a bit extra from the MIS department. Many of our policies are on paper sensible (though over-stringent), but the justification they add is often laughable. My favourite is their restriction on writing to bulletin boards; apparently someone wrote over 20 messages one day to a train-spotter message board and the owner complained about being flooded with traffic… My pet hate is that Skype is forbidden, even though for people on business trips it can be the cheapest way to keep in touch with family (and the office), due to paranoia about file-sharing and flooding the local network if it becomes a hub, but both these options can be turned off. I did consider renaming notepad.exe to skype.exe or winny.exe just to put the wind up the MIS department, but I suspect they don’t have a sense of humour. Oh, and they also forbid Opera 9 due to the risk of the inbuilt BitTorrent client leaping into life and sharing the whole hard drive.

I in no way whatsoever work on the basis of if it isn’t blocked by the proxy, it’s fair game.

Research results

Out of the original sample of 330 people, 186 were currently involved in a personnel management role. They were asked the following questions.

Q1: At your workplace, are their policies in place regarding employees’ use of the internet? (Sample size=186)

Yes (to SQ)	43.5%
No, but there are unspoken rules	40.9%
No, no policies at all	15.1%

Q1SQ: Which department imposes these rules on employees’ use of the internet? (Sample size=81)

Personnel	59.3%
IT	37.0%
Don’t know	0.0%
Other	3.7%

Q2: Have you ever seen an employee making private use of the internet at the workplace? (Sample size=186)

Yes	78.5%
No	21.5%