Changes in web service usage in Japan

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Here’s another interesting survey that gives lots of little insights into how the average Japanese person uses the internet. Here japan.internet.com reported on a survey conducted by Cross Marketing Inc into web service usage in 2007.

Demographics

Over the 5th and 6th of December 2007 300 members of the Cross Marketing online monitor panel successfully completed an internet-based questionnaire. 50.0% of the sample was male, 20.0% in their teens, 20.0% in their twenties, 20.0% in their thirties, 20.0% in their forties, and 20.0% in their fifties.

The survey did not make it clear as to whether access from both computer and mobile phone was counted. I’m surprised that web mail did not feature in the list of services enquired about. However, every time it pops up I’m surprised by the very high number of internet banking users, with just under half the sample here regularly banking on the internet.

For me, I don’t think there’s anything in particular that I’ve given up this year or imagine I will next year. How about you?

Research results

Q1: This year, what sorts of web-based services have you often used? (Sample size=300, multiple answer)

  Votes Percentage
Internet shopping 197 65.7%
Reading blogs 162 54.0%
Online banking 148 49.3%
Ordinary sites 147 49.0%
Wikipedia 138 46.0%
Video sharing sites such as YouTube, Nico-nico Douga, etc 135 45.0%
News sites 132 44.0%
Internet auctions 119 39.7%
Free movie sites such as GyaO, Yahoo! Movies, etc 116 38.7%
Industry sites 113 37.7%
SNS such as mixi, etc 107 35.7%
Bulletin boards such as 2 channel, Yahoo! Bulletin board, etc 94 31.3%
Running a blog 62 20.7%
Online share dealing 37 12.7%
Text chat 14 3.7%
Video chat 2 0.7%
Other 5 1.7%
Nothing in particular 13 3.1%

Q2: Compared to last year, this year which of the following web-based services have you used less often? (Sample size=300, multiple answer)

  Votes Percentage
Bulletin boards such as 2 channel, Yahoo! Bulletin board, etc 35 11.7%
Internet auctions 28 9.7%
Free movie sites such as GyaO, Yahoo! Movies, etc 23 7.7%
SNS such as mixi, etc 21 7.0%
Text chat 17 5.7%
Online share dealing 15 5.0%
Reading blogs 13 4.3%
Running a blog 12 4.0%
Internet shopping 12 4.0%
Online banking 9 3.0%
Wikipedia 8 2.7%
Video chat 8 2.7%
Video sharing sites such as YouTube, Nico-nico Douga, etc 7 2.3%
Industry sites 7 2.3%
Ordinary sites 6 2.0%
News sites 4 1.3%
Other 0 0.0%
None in particular 174 58.0%

Q3: Compared to this year, next year which of the following web-based services do you think you will use less often? (Sample size=300, multiple answer)

  Votes Percentage
SNS such as mixi, etc 34 11.3%
Bulletin boards such as 2 channel, Yahoo! Bulletin board, etc 24 8.0%
Free movie sites such as GyaO, Yahoo! Movies, etc 17 5.7%
Online share dealing 17 5.7%
Video sharing sites such as YouTube, Nico-nico Douga, etc 14 4.7%
Text chat 14 4.7%
Video chat 14 4.7%
Running a blog 13 4.3%
Reading blogs 12 4.0%
Internet auctions 12 4.0%
Online banking 9 3.0%
Wikipedia 7 2.3%
News sites 5 1.7%
Industry sites 5 1.7%
Internet shopping 4 1.3%
Ordinary sites 2 0.7%
Other 0 0.0%
None in particular 204 68.0%
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