Majority of Japanese use Outlook Express at both home and work
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One topic I often mention here is the apparent lack of sophistication amongst my Japanese colleagues when it comes to technical matters, despite working in a technical atmosphere. Our company recommends (but doesn’t enforce) Becky! and recommends that we avoid Outlook Express due to the many security weaknesses, although everyone should be running a virus scanner locally and our central server also has virus scanning. Despite these warnings, around a third of the engineers in my office still stick with Outlook Express, and most of the Becky! users don’t seem to have any automatic sorting to folders set up. There is one guy who runs emacs mail on Windows, which I think deserves some sort of award.
Ah yes, we had a survey to look at. japan.internet.com reported on one conducted by Cross Marketing Inc on the topic of electronic mail.
Demographics
On the 12th and 13th of September 2007 300 members of Cross Marketing Inc’s online monitor group completed a private internet-based questionnaire. The group was split 50:50 male and female, and 25.0% in their twenties, 25.0% in their thirties, 25.0% in their forties, and 25.0% in their fifties.
As I’ve said before, I’m a big Becky! fan, as it’s got a great set of features without being bloatware and is well worth trying out.
Research results
Of the sample, 124 used computer email at work. This group was asked the following two questions.
Q1: What PC-based mail client do you use the most at work? (Sample size=124)
Outlook Express 53.2% Outlook 13.7% Lotus notes 10.5% Web browser, web mail 8.9% Becky! 5.6% Eudora 0.0% PostPet 0.0% Thunderbird 0.0% Other 8.1% Q2: Why did you choose that PC-based mail client? (Sample size=124, multiple answer)
Votes Percentage Company-recommended client 52 41.9% Easy to use 34 27.4% Just because it was already installed 18 14.5% Has features I want to use 6 4.8% Free 6 4.6% Highly-trusted 2 1.6% Tried it out and just stuck with it 2 1.6% Other 4 3.2% Now, the 284 people who used computer email at home were asked the following question.
Q3: What PC-based mail client do you use the most at home? (Sample size=284)
Outlook Express 48.2% Web browser, web mail 30.3% Outlook 8.1% Thunderbird 2.8% Becky! 2.5% PostPet 0.7% Eudora 0.4% Lotus notes 0.0% Other 7.0%