Cheap IP phones do not necessary mean longer talk times

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Since changing to an IP phone service, how has your talk time changed? graph of japanese opinionjapan.internet.com recently published the results of a survey conducted by JR Tokai Express Research into the use of IP phones.

Demographics

330 members of JR Tokai Express Research online monitor group employed in the private or public sector completed a private survey conducted on the 21st of April 2007. 62.4% were male, 15.8% in their twenties, 49.4% in their thirties, 26.7% in their forties, 6.7% in their fifties, and 1.5% in their sixties.

The main promoter of IP phones (and the biggest provider of “free” wireless connections in Japan, but that’s another story!) is Yahoo! BB, who can often be found in front of railway stations and the like thrusting ADSL routers into the hands of unsuspecting passers-by for them to use as both internet connection ports and as telephones. Their service allows free calls to other Yahoo! BB users, and almost all standard phones can just plug straight into their routers.

Research results

Q1: Which of the following providers do you use for your home fixed line? If you have multiple providers, choose the one you use the most. (Sample size=330)

NTT 61.2%
KDDI 7.9%
Japan Telecom 1.8%
ISP’s IP phone (to SQs) 21.2%
Don’t have a fixed line 6.4%
Other 1.5%

Q1SQ1: Why did you change to an IP phone service? (Sample size=70, multiple answer)

  Votes Percentage
Cheaper price 52 74.3%
Can use both internet and telephone at the same time 42 60.0%
Because IP phones are in vogue 7 10.0%
Friends, family recommended it 2 2.9%
Other 5 7.1%

Q1SQ2: Since changing to an IP phone service, how has your talk time on the fixed-line phone changed? (Sample size=70)

Increased 17.1%
Decreased 14.3%
Not changed 62.9%
Don’t know 5.7%
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