Japanese still wary about credit cards online

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Feel reluctance to using your credit card online? graph of japanese opinionJust over a month ago japan.internet.com reported on a survey by JR Tokai Express Research into online payments. Towards the end of June they got responses from 330 internet users; 64.8% were male, 14.2% in their twenties, 29.1% in their thirties, 34.8% in their forties, 17.9% in their fifties, and 3.9% in their sixties.

I’m not really sure why people feel such reluctance to using their credit card online, and the column makes no mention of the reasons either. Perhaps it is an issue of trust, or perhaps it is just a general sense of the internet being dangerous. I reacon that the net, SLL in particular, is safer than the average shop, and the danger of hacking web sites can result in data leaking from offline as well as online purchases.

First, 313 people, or 94.9% of the sample, had made a payment over the internet.

Q1: Select the way you most often pay for goods or contents, etc bought online. (Sample size=313)

Credit card 72.8%
Cash on delivery 8.9%
Bank or post office transfer (ATM or branch) 7.0%
Bank or post office transfer (online) 4.5%
Pay at convenience store 6.1%
Direct transfer from bank account 0.3%
Edy, WebMoney or other electronic cash 0.3%
Net Debit 0.0%
Other 0.0%

Q2: Select the easiest to use way of paying for goods or contents, etc, bought online. (Sample size=313)

Credit card 71.2%
Cash on delivery 8.6%
Bank or post office transfer (ATM or branch) 5.1%
Bank or post office transfer (online) 5.1%
Pay at convenience store 7.0%
Direct transfer from bank account 0.6%
Edy, WebMoney or other electronic cash 1.0%
Net Debit 1.0%
None in particular 0.3%
Other 0.0%

Q3: Do you feel reluctant to enter your credit card number on web sites? (Sample size=313)

Strongly feel so 30.0%
Feel it a bit 48.6%
Don’t really feel much 17.3%
Don’t feel any at all 3.8%
Don’t have a credit card 0.0%
Other 0.3%
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