Top ten features that should be dropped from Japanese mobile phones

DIMSDRIVE Research recently published the results of their 84th Rankings survey. This time one of the questions was on what mobile phone features are really not needed at all. They questioned 5,950 people from their monitor group at the end of June by means of a closed internet questionnaire.

With most newer phones being loaded with more and more features, with a corresponding increase in development costs (you’d scarcely believe me if I told you how much one of the recent DoCoMo 90x series cost in person-months!), this is perhaps a timely survey that may give the phone companies pause for thought.

Note that SMS features on the list - almost every phone has a far more advanced mail client, so the SMS is just there for legacy support. Another strange answer is the wireless LAN; as far as I am aware, it is not a feature that is widely available apart from one or two specialised SmartPhones. Perhaps people were just lumping BlueTooth and infra-red support together under this category?

This poll also raises more questions than it answers. Why is BlueTooth right up there? Does it indicate consumer ignorance of what it does? Why do more men want rid of games rather than music playback?

Q: There are many varied features on mobile phones, but from the following list please select the functionality that you feel you don’t really need at all. (Sample size=5,950, multiple answer)

Rank Feature Votes
1 Group chat (Push-to-talk, Hello Messenger, etc) 2,962
2 BlueTooth 2,265
3 International roaming 2,031
4 Videophone 1,963
5 Games 1,853
6 Wireless LAN support 1,746
7 Electronic money (Osaifu keitai, etc) 1,732
8 Infra-red transmission 1,705
9 Television, including One-Seg 1,645
10 Radio 1,625

Q: There are many varied features on mobile phones, but from the following list please select the functionality that you feel you don’t really need at all. (Sample size=5,950, by sex, multiple answer)

Rank Men
N=3,036
Votes Women
N=2,914
Votes
1 Group chat (Push-to-talk, Hello Messenger, etc) 1,401 Group chat (Push-to-talk, Hello Messenger, etc) 1,561
2 BlueTooth 1,052 BlueTooth 1,213
3 Games 1,041 International roaming 1,020
4 International roaming 1,011 Videophone 972
5 Videophone 991 Electronic money (Osaifu keitai, etc) 887
6 Infra-red transmission 916 Wireless LAN support 884
7 Music playback 871 Television, including One-Seg 859
8 Wireless LAN support 862 Radio 884
9 Electronic money (Osaifu keitai, etc) 845 Games 812
10 Short Mail Service (SMS) 827 Infra-red transmission 789

Looking at the detailed age and sex breakdown, suprisingly to me teenage boys ranked music players and ring tones as the third and forth most useless feature, and games were in eighth place. Perhaps they already have DSes and iPods for their entertainment needs? These boys also voted e-mail as the ninth least needed; perhaps the true reason is that they are spending all their allowance on ring tones and email, so need the temptation removed!

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  • 3 Comments »

    1. Mutantfrog said,

      July 25, 2006 @ 15:44

      Some of those features really are useless, but a couple of answers are a bit puzzling. SMS? That’s only avaliable on Vodafone anyway. AU has the somewhat useless C-mail that only works with other AU customers, and I don’t remember what, if anything, Docomo has in addition to email support.

      The saifu keitai has the potential to be very useful, but only if you can use it to buy things at convenience stores and vending machines, and use it to pay for public transportation.

      But what’s really bizarre is that ANYONE would even put email on a list of useless features! That’s an even more primary function than actual voice calls for the vast majority of people in Japan.

    2. Ken Y-N said,

      July 25, 2006 @ 23:22

      Hi Mutantfrog,

      Actually, DoCoMo does support SMS - ショートメール as it’s imaginatively called, and it’s the next menu option down from real emails on my P505. I think there’s some package whereby you can save some money by not activating email, but I do find the whole DoCoMo billing plan setup impossible to understand!

      Osaifu Keitai is nice, but there’s too many competitors in the field: SUICA/ICOCA, Edy, etc, that it’s too complicated. I personally could live without Osaifu Keitai, but it’s here to stay, I fear.

    3. hop said,

      July 28, 2006 @ 00:51

      And where is the camera ?
      It contributes to make my docomo phones so enourmous… and I never used it in 7 years.
      it really is a gadget.

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