世論 What Japan Thinks

japan.internet.com, in conjunction with Cross Marketing Inc, published the results of research into personal computer maintenance. They interview 300 people, exactly 50:50 male and female, and exactly 20% aged 18 or 19, and 20% in their twenties, thirties, forties and fifties.

I can’t say I regularly clean inside my PC, if at all, except to just blow dust out of the way when putting new bits in! I wonder if the virus scan option in Q2SQ includes a spyware check?

Q1: About how often do you clean the insides of your computer? (Sample size=300)

Almost every day	0.3%
2-5 times a week	1.0%
Once a week	1.7%
2-3 times a month	0.3%
Once a month	2.7%
Less than once a month	4.3%
When changing parts	11.0%
When I worry about the mess	13.3%
Don’t know	5.0%
Never cleaned inside	60.3%

Q2: When you have a problem with your PC, how do you deal with it? (Sample size=300)

First try to deal with it myself (to SQ)	76.0%
Discuss problem with friends or family	16.3%
Ask manufacturer to fix it	2.7%
Ask shop I purchased from to fix it	5.0%
Just buy a new computer	0.0%
Other	0.0%

Q2SQ: What do you do to deal with the problem? Select all that apply. (Sample size=228, multiple answer)

	Votes	Percentage
Research on the internet	195	85.5%
Virus scan	132	57.9%
OS upgrade (Windows Update, etc)	115	50.4%
Increase hard disk free space	103	45.2%
Update driver	94	41.2%
Update application	94	41.2%
Use recovery disk	78	34.2%
(Re)install OS	54	23.7%
Change parts	40	17.5%
Other	2	0.9%