Credit card usage in Japan

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How many credit cards do you have? graph of japanese opinionMyVoice surveyed 16,108 members of its monitor community, 54% female, by means of an internet-based survey to find out what they thought about credit cards. The sample consisted of 4% in their teens, 23% in their twenties, 38% in their thirties, 24% in their forties, and 11% in their fifties.

As well as the bog-standard corporate coloured card, most credit cards you get in Japan also have a cartoon character option. My main card (Asahi-branded (the ex-bank, not the beer) Sumitomo Mitsui Visa) features Miffy, which always gets funny looks when I use it abroad. At Schiphol Airport, Amsterdam, I once asked for a discount when buying a Miffy cuddly toy with it. My other main card is a boring old gold one, though. I once had an idea for a money-making scheme – sign up for credit cards and bank accounts, get all the character goods, cancel the account and sell the stuff on eBay.

Q1: How many credit cards do you have? (Sample size=16,108)

None 14.9%
One 23.8%
Two 22.4%
Three or more 38.8%

Q2: Who is the issuer of your credit card(s)? (Sample size=approximately 13,708, multiple answer)

JCB card 43.1%
Saison card 31.3%
Sumitomo Mitsui Visa card 25.2%
Nicos card 25.1%
Aeon card 21.7%
DC card 14.7%
OMC card 12.4%
UC card 11.6%
Orico card 9.9%
Life card 6.1%
UFJ card 6.0%
Jaccs card 5.8%
Idemitsu card 4.7%
American Express card 3.0%
Bank card 2.8%
City card 1.9%
GE card 1.4%
Diners card 1.1%
Other card 26.2%
No answer 0.1%

I’m not sure what a “bank card” is. I don’t know if that means a card issued by your bank or if it refers to a particular brand, although I suspect it might be the former rather than the latter.

Q3: Which credit card do you use the most? (Sample size=approximately 13,708)

JCB card 20.6%
Sumitomo Mitsui Visa card 14.0%
Saison card 13.8%
Aeon card 7.8%
Nicos card 7.2%
DC card 5.4%
OMC card 4.6%
UC card 3.9%
Orico card 3.4%
UFJ card 2.2%
Life card 1.7%
Idemitsu card 1.0%
Jaccs card 1.0%
American Express card 0.9%
City card 0.4%
Bank card 0.4%
Diners’ card 0.3%
GE card 0.2%
Other card 11.0%
No answer 0.3%

Q4: For what purposes do you use your most-used credit card? (Sample size=approximately 13,708, multiple answer)

Buying clothes 46.3%
Buying home furnishings and electrical goods 45.2%
Paying for communication expenses (phone bills and the like?) 39.7%
Buying daily goods, home accessories 37.6%
Paying for travel and other leisure expenses 35.6%
Paying for eating out 33.7%
Paying pleasure or hobby related items 33.3%
Buying groceiries 29.4%
Buying books, CDs and DVD 29.4%
Paying for petrol 24.2%
Paying heat or light utilities 17.3%
Other 10.9%
No answer 0.4%

Q5: Each month, about how much in total gets charged to your credit card(s)? (Sample size=approximately 13,708)

Less than 3,000 yen 10.9%
3,000 to 5,000 yen 7.4%
5,000 to 10,000 yen 13.8%
10,000 to 20,000 yen 16.6%
20,000 to 30,000 yen 13.7%
30,000 to 40,000 yen 9.3%
40,000 to 50,000 yen 7.8%
50,000 to 70,000 yen 7.5%
70,000 to 100,000 yen 5.0%
Over 100,000 yen 7.4%
No answer 0.5%

Q6: Have you either got a new credit card or cancelled another within the last year? (Sample size=approximately 13,708)

Obtained a new card only 25.7%
Cancelled a card only 4.9%
Both obtained a new card and cancelled an old one 8.0%
Neither of the above 60.7%
No answer 0.7%

Q7: What do you feel are the charms of a credit card? (Sample size=16,108, multiple answer)

Can get mileage and points 70.8%
Don’t need to carry money around 57.5%
Can use for internet shopping 41.1%
Special discounts 24.9%
Can use on travel 21.9%
Can pay later 19.5%
Easy to manage money 11.9%
Can get cash advances or pay in installments 10.9%
They just are charming 2.4%
Other 1.8%
Nothing in particular 6.9%
No answer 1.7%
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