Mobiles are alarm clocks, cameras and calculators
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infoPLANT recently carried out a survey to find out what people do with their mobiles (other than phone calls and mail, of course) and what they want their next mobile to do. By means of an option placed within the public iMode service menus for twelve days in the middle of December they got 7,905 respondents to their questions, 37% male. More detailed demographics were not available.
In my case, the calculator feature is about the only one I use with any degree of frequency, although I am rather controlled by my wife’s phone’s alarm and schedule! I do have a number of ring tones downloaded, but as my phone is in manner mode nearly all the time, that probably doesn’t count. For my next phone, the one feature I perhaps want most of all would be a smoother input method, but not voice-based, as that would be far too embarrassing on the train!
It would be interesting to see how these figures compared with a similar survey performed in Europe or the USA.
Q1: Of all the features available within your current mobile phone, please select all of the ones you regularly use. (Sample size=7,905, multiple answer)
All Male
N=2,927Female
N=4,978Alarm 85.4% 80.7% 88.1% Still camera 83.3% 74.6% 88.3% Ring tones (MIDI etc based) 81.6% 77.3% 84.2% Calculator 79.8% 69.6% 85.8% Games 66.4% 68.7% 65.0% Bar code or QR code reader 54.0% 50.5% 56.1% Ring tunes, videos (MP3 etc based) 50.7% 48.2% 52.2% Schedule 50.7% 46.9% 52.9% Infra-red transfer 46.0% 37.6% 51.0% Motion camera 43.0% 35.5% 47.4% Non-game applet 41.1% 44.6% 39.1% Decomail 37.6% 22.8% 46.4% Music playback 22.8% 21.8% 23.4% Remote control 21.9% 23.3% 21.1% Television viewing 17.2% 15.7% 18.0% Melody call 12.4% 13.5% 11.8% Electronic money 8.9% 13.8% 6.0% Electronic books or manga 6.9% 5.0% 8.0% None of the above 0.3% 0.6% 0.2% I wonder why almost 25% more women use the calculator on their phones. Does this represent a difference in lifestyle patterns such as more often splitting a bill or doing the household accounts?
Looking at the detailed age breakdown, there are the expected trends that older people are less likely to use each feature, with ring tones (MIDI-based, not MP3-based) being the only feature that bucks this trend, perhaps because younger people (by almost three to one for the teenagers versus over fifties) much prefer to use higher-quality ring tunes. Other features that teenagers choose in much greater quantity than the other age groups is infra-red, music playback and decomail, for teenage girls only. Melody call, though, seems most popular with men in their forties and fifties and over, with 17.6% and 19.8% respectively, significantly higher than the average.
Q2: Select one feature or service that would be good to be included in a mobile phone in future. (Sample size=7,905, free answer)
Rank Feature 1 Television 2 GPS navigation 3 Train or bus season ticket, pass card 4 Key 5 Radio 6 Anti-crime buzzer 7 Insurance schedule, license or other electronic certificate 8 Dictionary 9 Solar battery recharger 10 Mirror 11 Automatic charger or infinite battery 12 PC web site viewer 13 Reduced cost or free handset or usage fees 14 Music recording, playback 15 Talk time or packet fees fixed pricing plan 16 Rich emoji features 17 Biometric-based or other high-security features 18 Home appliance remote control 19 Quality camera 20 Video (playback I think) 21= Text-to-speech and speech-to-text for mail, etc 21= Voice recorder 23 Quality ring tunes features 24 Torch 25 Large memory 26 Translation 27 Credit card 28 Water-resistance 29 Timer 30 Thermometer, humidity meter Only about a third of these features are not widely available. Number 10, a mirror, may seem like a strange request, but after the mobile phone, preening one’s hair is the favourite passtime in the train, or so it seems to me. In fact, only just two weeks ago I saw a woman putting on makeup using her phone’s camera as a makeshift mirror!