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BCN, some sort of umbrella organisation for small computer and electronic goods stores, performed this survey where they questioned 2,547 people, 57.2% male, and with an age profile of 14.5% under 30, 32.4% in their thirties, 34.5% in their forties, 13.2% in their fifties, and 5.3% over 60; and a bonus 0.1% unsure of how old. The PC usage history was perhaps also a bit top-heavy in veterans, 17.9% with less than 5 years, 39.8% between 5 and 10 years, 19.7% between 10 and 15 years, 9.4% between 15 and 20 years, and 13.1% over 20 years, which is quite stunning considering the PC itself is barely over 20 years old!

Q: How often do you do shopping on the internet?

A number of times a month or more 27.2%
A number of times every six months or so 38.3%
A number of times every year or so 18.8%
Less than once a year 6.2%
Never done shopping on the internet 9.4%

Sorry about the really vague ranges, but the Japanese was equally vague!

Q: In the last year (October 2004 to September 2005) about how much in total did you spend shopping on the internet? (Sample size=2,308)

Less than 3000 yen 4.0%
3000 to 5000 yen 5.6%
5000 to 7000 yen 4.6%
7000 to 10000 yen 8.4%
10000 to 30000 yen 21.0%
30000 to 50000 yen 15.0%
More than 50000 yen 40.6%
Unsure 0.7%

Q: What is important to you when selecting a site for shopping? (Sample size=2,308; multiple answer)

Cheap prices 79.5%
Cheap delivery fees 61.8%
Payment methods can be selected 57.0%
Rich range of products 50.5%
Can trust the company operating the site 38.0%
Easy to search for products 35.6%
Well-known site 28.0%
Bonus points system for purchasing 26.2%
Easy to compare a range of products 24.0%
Prompt delivery 17.6%

Q: What have you bought online? (Sample size=2,308; multiple answer)

Books or magazines 56.2%
PC, PC parts, accessories or PC non-game software 54.6%
Clothes or fashion items 49.4%
CD, video or DVD 43.8%
White goods or audio-visual components 35.9%
Food, excluding fresh food 35.6%
Beauty or health goods 30.0%
Travel tickets and related items 26.9%
Fresh foods 25.7%
Game software 21.2%

Q: For those who bought PC, PC parts, accessories or PC non-game software, what exactly did you buy? (Sample size=1,260; multiple answer)

PC software 50.3%
Desktop PC 34.7%
PC parts (CPU, case, power supply) 23.8%
Notebook PC 21.8%
Digital camera 21.7%
Recordable media 21.6%
Memory card 18.9%
Printer ink 18.8%
Ink-jet printer 15.7%
Monitor 15.2%

Q: Why have you not gone internet shopping? (Sample size=239)

Worried about trouble regarding payment or returning or exchanging goods 51.4%
I cannot choose goods from just a picture 44.4%
Worried about the management of personal information 41.4%
I don’t need to do it 33.9%
Delivery fee is a large burden 32.6%
Product descriptions are too short 16.7%
Payment is awkward 16.7%
I don’t know how to do it 16.3%
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